Abstract
Employee retention is among the most essential and challenging aspect of providing effective services. In healthcare services, retention is a continuous and important threat. The HR department in healthcare institutions is important to deliver effective and efficient care service and to achieve patient satisfaction. The purpose of the study is to find whether the management support factors moderate nurse retention through human resource management procedures including recruiting new workers, providing regular training and mentoring, compensation and reward system, and employee performance appraisal nurses in Vellore district, India. The descriptive methodology and convenience sampling method were used for data collection from 102 Nurses in the Vellore Region. To test the hypothesis, we utilized a mixture of the Partial Least Squares technique and the bootstrapping technique employing SmartPLS 3.0. The study’s findings indicate a positive correlation between each aspect of human resource management practices and nurse retention. This suggests that effective HR strategies can significantly contribute to retaining nursing staff. Furthermore, the role of management support emerged as a crucial factor, acting as a mediator in the relationship between HR practices and nurse retention. This underscores the importance of supportive leadership in fostering a conducive work environment. To enhance nurse retention, it is imperative to improve current working conditions, provide opportunities for training and development, and diversify job roles to instil a sense of purpose and motivation. These recommendations form the basis for future directions and strategies to bolster nurse retention.
Keywords: Human Resource Management Practice, Nurse Retention, Management Support, Recruitment and Selection, Training and Development.