Abstract
In India, NGOs are a driving force behind social progress and transformation. When governments are unable to meet the needs and demands of the community, they step in to help. Although “learning organisation” is a popular term in business, its application in the nonprofit sector is still unknown. This quantitative study employs a survey research design to investigate the applicability and degree of system thinking implementation in non-governmental organisations (NGOs) that are involved in rehabilitation services in Kerala. System thinking is one of the characteristics of learning organizations. This survey includes 300 respondents, including professional staff members and managers of 45 non-profit organisations. The study’s findings indicate that the degree of system thinking application varies significantly amongst Kerala’s non-governmental organisations. A good continuous learning environment in the nonprofit sector can be ensured by practicing the essence of learning organizations, conceptualizing their purpose, and professionally executing all of their dimensions. It is imperative to view NGOs as learning organizations since they provide invaluable services to both the country and humanity. The study’s conclusions highlight the need for system thinking to successfully apply learning organisational dimensions in the NGO sector to transform the organisation and achieve organisational development and innovation while maintaining a high degree of objective truth.
Keywords: Learning Organization, Non-Profit Sector, Organizational Development, Psycho Social Rehabilitation, System Thinking.