ABSTRACT
Tourism is the main source of revenue for many countries in the world, and India is no exception to it. India is popular in South Asia and among the countries in the world for its beautiful locations. India known for its rich tourism resources, attracts millions of tourists to arrive annually. Tourism and Travel sector in India has been a significant contributor to the country’s GDP. The sector even generates huge employment opportunities. Due to the outbreak of covid-19 pandemic, the Global Economy is pushed into a recession. One of the sectors in India, which was hit hardly by COVID-19 is Tourism and Travel sector. Lockdown, the initiative taken by the Central Government to prevent Covid-19 has adversely affected the business of Tourism and Travel. In this context, we are making an attempt to study the impact of Covid-19 pandemic on the Tourism and Travel sector in India. Primary and secondary data are the main sources of collection of data. For primary sources the data is collected from respondents of twin cities of Hyderabad and Secunderabad with the help of structured questionnaire. This study explains customer’s perception on Tourism and Travel industry based on age, gender, educational qualification and occupation. The secondary data is collected from both published and unpublished sources.
Key words: Customer’s perception, Post-pandemic, Primary data, Secondary data, Travel and Tourism Sector.