Abstract
This research looks at how financial technology (Fintech) helps make banking more inclusive in India by providing money services to people who don’t have them now. The study asked 100 people from different backgrounds, normally not part of regular banks. It used a number-based way to find out what happened. The way it was done used organized forms to ask questions. These were made so people could share how they feel, often use fintech tools, and their satisfaction levels from them as well the impact on money matters. They gave an easy-to-understand view of the information, while other statistics like Chi-Square tests, t-tests, and measures that show how things are connected helped to test the ideas being studied. The findings showed that many people think Fintech is more convenient than normal banks and has helped them save money better. It also made it easier for everyone to have access to finance. However, these tests showed no big link between using Fintech and having better access to money services, improved knowledge of finance, or feeling more trustful. This was the same as with traditional banks. The value that measures if more people get help with money was 0.22 and had a chance (p-value) of only being because it happened by luck about “not” happening as 0.63. The Spearman correlation, which measures improvements in money smarts knowledge, gave a score of 0.10 with a p-value of 316 factors. The Pearson connection between using fintech things like apps and getting satisfaction showed a negative -0.03 mixing matters slightly related while the likelihood was quite low or negligible considering its high p-value. These results show that while people think Fintech is good, its real effect on financial access may not be as big as expected. The study shows how hard it is to judge Fintech’s part and the need for a wide-ranging understanding of its effects. It gives a base for later studies, especially in looking at the big-picture results of Fintech and what’s changing its effectiveness.
Keywords: Financial Technology (Fintech), Financial Inclusion, Inclusive Banking, Quantitative Analysis, Underserved Populations.